FAQ untuk YONIEV SMART
Is the Sponge Filter replaceable and can it be washed?
The Sponge Filter can be washed and cleaned. Please be sure to  dry the filter thoroughly before placing it back in the Floor Washer. Extra Sponge Filters are also available on the official website.
How do I know when the Dirty Water Tank (DWT) needs to be cleaned?
You may find the DWT full indicator blinking. At the same time,  the voice prompt will remind you to dump the DWT, or check for any blockages in the air channel. Yoniev Smart automatically stops operating once the DWT is full. 
How do I know when the Clean Water Tank (CWT) needs to be refilled?
You may find the CWT empty indicator blinking and a voice prompt reminding you to refill it. 
How do I know when the brush roller is blocked?
You may find the brush roller blockage indicator blinking and a voice prompt reminding you to take out the roller to clean it. Please check the air channel if there are any blockages while the roller is out of place. 
How do I know when the dirt monitor indicator is mulfunctioning?
You may find that the dirt monitor indicator blinking and you need to clean the air channel opening located underneath the DWT after removing it. 
Does it pick up large debris like cereals, dog food, etc?
Yoniev Smart is designed to pick up debris like cereals dog food and wash the floor simultaneously on hard floor surfaces.
Can I use Yoniev Smart to clean carpet?
No.
Is it ok to leave the unit plugged into the charger after it is fully charged?
Yes, you can leave the Floor One plugged in as Yoniev Smart will stop charging once fully charged.
Does the brush scratch surfaces or dull floors?
No, it doesn't. The brush works great on hard floors and leaves no scratches. It is also recommended to test an area of a sensitive surface before using the floor washer on it.
How do I charge the battery pack?
Put the machine back to the tray and plug in the charger then it will start charging and stop automatically once finished.
Can Yoniev Smart carry out corner cleaning?
Of course, in this Smart series of Yoniev products, we paid a lot of attention to optimize the structure of  the brush, which can clean corners domestically .  
For some pet families, can this floor washer solve the problem of pet smell?
Of course, our product can easily clean pet residual messes. Our product is also equipped with standard solution, which can easily eliminate the smell of pet residual messes.  
How to switch the 3 modes of Yoniev Smart?
The default startup mode is Auto mode. In this mode, press the "Mode Switch" button to switch to the other modes such as Max mode and Suction mode.  You can switch to another mode as required.  
Can the machine be restored to factory Settings?
No, it doesn't have to.
While the charging dock is connected to the socket, and the machine is taken away, will there be electric shock risk when people accidentally touch the contact plates?
No. 
When the machine is fully charged, how long does it take to run out of power if left unused? Is it possible to turn on normally after recharging from totally out of power?
1 year. And yes it can be turned on normally
Can this be used for dry vacuuming? Can you just vaccum without water?
It is not recommended to use the suction mode to dry clean the ground. We recommend to use this mode to  suck the water dry.
In the suction mode of Yoniev Smart, the suction is always on and still, will this cause damage to the motor?
No.
When do you need to switch to Max mode?
The water spray rate and suction reach the maximum level in this mode, so when there are stubborn stains on the surface that are difficult to clean, you are supposed to use with this mode.
Compared to floor washers of other brand, what are the differences of Yoniev Smart?
Yoniev Smart is a smart floor washer which automatically detects how dirty/gritty the floor is and applies the appropriate amount of washing liquid, roller pressure and suction power to ensure the perfect hard floor cleaning every time. 
Do you have to vacuum first before using the Yoniev Smart?
No need. Yoniev Smart can vacuum big debris during working.
On what kind of floors it can be used?
Non-carpeted floors such as vinyl, marble, tile, and sealed wood floors.
Can I use self-made solution?
No. Yoniev cleaning solution is made particularly for Yoniev floor washers, no substitudes.
How noisy is the machine?
78 dBA.
How to use self-cleaning mode?
Place the appliance on the charging dock. Dump the dirt water tank,  the clean water tank should be at least 1/3 full of water. Press the self-cleaning button to start the self-cleaning mode. The appliance will automatically shut off once finished. The entire self-cleaning process takes about 120 seconds.
How often I need to clean the brush roller?
We advise to clean the brushroll after each self-cleaning. 
What is the suction power?
Suction power is range from 15-22AW according to the dirty level.
How long it can work for a fully charge?
20-25 mins (Lithium-ion 21.6V 2500mAh)
How long it needs to be full charged?
Normally it needs about 4-5 hours.
What is the input of the charger? Can we use other brand charger with same input?
100~240V,  We suggest to use Yoniev charger only.
What is the CWT and DWT capactiy?
Clean Water Tank is 0.6L, Dirt Water Tank is 0.5L.
Warranty?
2years
What is the solution ratio for cleaning?
1:535, you can use the solution cap, 2 caps of solution for a full tank of water.
What is the suitable water temperature for cleaning?
41°F~140°F 5~60. Notice: do not use hot water to avoid internal pipe damage.
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